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Actual feedback from customers who completed Honda's "Customer Service Feedback Surveys" after purchasing their vehicles from us.
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"Larry Dunn always does a great job. The Finance Manager, other Sales Representatives, and even the Receptionist, are very nice too."
John | Roanoke, Va.
Honda Pilot owner
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"Ric, the Finance Manager, was excellent - he was very knowledgeable and cordial."
Teresa | Roanoke, Va.
Honda Accord owner
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"The delivery process was perfect. The dealership was wonderful. It was the first time I had ever bought a vehicle, and I will probably buy again from Rick Woodson Honda - it was a wonderful experience. Will recommend Rick Woodson Honda to others."
Cynthia | Roanoke, Va.
Honda Element owner
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"Everyone at Rick Woodson Honda was great."
Lisa | Salem, Va.
Honda Pilot owner
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"Everyone was very helpful and courteous. The delivery process was pretty efficient as well."
Joseph | Roanoke, Va.
Honda Civic owner
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"Larry Dunn was professional and personable - everyone at the dealership was good."
Michael | Lynchburg, Va.
Honda Ridgeline owner
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"Rick in Finance did a great job."
Mary | Goode, Va.
Honda Pilot owner
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"Larry Dunn was very efficient, knowledgeable and professional."
Mark | Troutville, Va.
Honda Civic owner
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"Danny Haley did an outstanding job. I am very pleased, and will refer others to Rick Woodson Honda."
William | Salem, Va.
Honda Element owner
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"Ronda Chocklett was very thorough and helpful."
Susan | Forest, Va.
Honda Accord owner
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"Larry Dunn did a great job - he was very professional and efficient. I am very happy with Rick Woodson Honda, they treated me very well. It was a very good purchasing experience, and I am very happy with everything."
Jon | Salem, Va.
Honda Odyssey owner
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"This was the best vehicle purchasing experience that I have ever had."
Christopher | Troutville, Va.
Honda Odyssey owner
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"Carless Craighead was very accommodating, and very knowledgeable. I purchased a vehicle from him five years ago - I requested that he help me again because of his excellent customer service skills."
Marlene | Salem, Va.
Honda CR-V owner
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"Larry Dunn and the Finance Manager were very nice to work with. Larry even mailed me a letter to thank me for my business."
Winnie | Roanoke, Va.
Honda Odyssey owner
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"Danny Haley was incredible. He did not pressure me. He thoroughly explained all of the features of the vehicle. The Finance Manager was excellent to work with as well. The whole process took just under an hour."
Daniel | Roanoke, Va.
Honda Pilot owner
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"The Sales Manager and Carless Craighead went through everything - they made me feel very comfortable."
Kenneth | Salem, Va.
Honda Fit owner
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"Danny Haley was unbelievable to work with - he was extremely good, and very easy to work with."
Robert | Salem, Va.
Honda CR-V owner
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"Todd Elkins was great. The paperwork went very smoothly. I will refer others to Rick Woodson Honda."
Bruce | Lynchburg, Va.
Honda Pilot owner
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"Initially, I was not planning to purchase a vehicle when I visited the dealership. I purchased a new Element. I would give a 5+ to Carless Craighead. Other staff members at Rick Woodson Honda were great too. The delivery process was outstanding, and I would recommend Rick Woodson Honda to anyone."
Leslie | Ferrum, Va.
Honda Element owner
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"Larry Dunn was my salesperson - he was not pushy at all. He was very patient, and very helpful."
Barbara | Stuarts Draft, Va.
Honda Accord owner
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"My salesperson, Ray Grahame, did a great job. The whole process only took about 30 minutes."
Donna | Roanoke, Va.
Honda Fit owner
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"The Finance Manager was courteous and nice. Everything went very smoothly."
Benny | Vinton, Va.
Honda Accord owner
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"The Sales Manager was very professional, and helpful - he answered all of my questions."
Robert | Salem, Va.
Honda Civic owner
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"The paperwork went very smoothly. I have already referred others to Rick Woodson Honda."
Carolyn | Wytheville, Va.
Honda Accord owner
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"My salesperson, Mr. Haley, was very helpful in pointing out all of the features of the vehicle. I was very pleased with his performance, and approach."
David | Roanoke, Va.
Honda Accord owner
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"My salesperson, Bill Sizemore, was very personable - he answered all of my questions."
Colleen | Charlottesville, Va.
Honda Civic owner
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"Paul Wharton was very professional and very helpful. The whole process was painless. Paul went over all of the features and controls on my new Civic. I would definitely recommend Rick Woodson Honda to others."
Kenny | Meadows of Dan, Va.
Honda Civic owner
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"Carless Craighead was excellent - he went out of his way to help find the vehicle I wanted."
Jon | Barren Springs, Va.
Honda Fit owner
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"I was very pleased with Carless Craighead - he was very helpful and informative."
Edmond | Roanoke, Va.
Honda Odyssey owner
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| "Paul Wharton, and Rick in the Finance Department, did a very good job - the paperwork went very smoothly."
Walter | Roanoke, Va.
Honda Pilot owner
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"I have been pleased with Rick Woodson Honda for ten years - purchased five Hondas there. Their Service Department is excellent, and the people are warm and friendly."
Ronald | Roanoke, Va.
Honda Civic owner
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"Larry Dunn was very thorough and not pushy at all. I will recommend him to people, and will come back to him in the future."
Dorothy | Goodview, Va.
Honda Civic owner
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"Ray Grahame did a great job. The whole process only took around thirty to forty-five minutes."
Helen | Salem, Va.
Honda Ridgeline owner
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"I was very satisfied with the entire purchase experience - everyone did a great job of taking care of me. I am very pleased with my new Ridgeline."
James | Moneta, Va.
Honda Ridgeline owner
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"I was very pleased with the level of service provided by Danny Haley."
Sue | Roanoke, Va.
Honda Fit owner
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"My salesperson, Paul Wharton was excellent - he has a great personality too. He listened to my needs, and was realistic about what vehicle would suit me best. This is my sixth vehicle that I've purchased from Rick Woodson Honda."
Roy | Glasgow, Va.
Honda Odyssey owner
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"My salesperson, Larry Dunn was outstanding."
Robert | Troutville, Va.
Honda Pilot owner
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"I am a repeat customer with Rick Woodson Honda, and I am very happy."
Richard | Lexington, Va.
Honda Fit owner
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"My salesperson, Steve Stone was very good - and very helpful."
Richard | Roanoke, Va.
Honda Element owner
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"The Finance Manager worked very hard to make sure the paperwork was done properly and quickly."
Derick | Roanoke, Va.
Honda Accord owner
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"Bill Sizemore did a great job, as did Rick in the Finance department."
Mike | Salem, Va.
Honda CR-V owner
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"I really appreciated that there was no pressure. The dealership was awesome."
Barbara | Fincastle, Va.
Honda Odyssey owner
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"Danny Haley was no pressure. He gave very thorough explanations of the vehicle and was a pleasure to work with."
Katherine | Altavista, Va.
Honda Accord owner
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"I love my vehicle and could not be happier with Rick Woodson Honda, and my Salesperson - Larry Dunn."
Teresa | Roanoke, Va.
Honda CR-V owner
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"Larry Dunn was wonderful to work with during the sale, he even called to follow up after the sale."
Mitchell | Roanoke, Va.
Honda Odyssey owner
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